Assam Holidays (“we”, “us”, “our”) operates the website https://assamholiday.com (the “Site”). We are a Guwahati-based travel company offering tour packages across Assam, Meghalaya and Arunachal Pradesh. This Privacy Policy explains how we collect, use, share and protect your information when you visit our Site or enquire about our services. By using the Site, you agree to the practices described below.
- Information We Collect
When you submit an enquiry (through our contact/enquiry form, WhatsApp, phone or email), we may collect:
Personal details: name, phone number, email address.
Trip details: preferred destinations, travel dates, number of travellers, budget and any preferences you share.
Communication records: messages you send us via WhatsApp, email or call.
When you browse the Site, we (and our service providers) may automatically collect:
Technical & usage data: IP address, browser type, device information, pages visited, and time spent — collected via cookies and similar technologies.
- How We Use Your Information
We use your information to:
Respond to your enquiries and prepare customised tour quotes and itineraries;
Process and manage your bookings, travel arrangements and permits;
Send booking updates, offers and service-related communication (you may opt out anytime);
Improve our Site, services and customer experience;
Comply with legal obligations.
- Cookies, Analytics & Advertising
Our Site uses cookies and third-party tools, including:
Google Analytics — to understand how visitors use the Site;
Google Ads / remarketing & similar advertising tools — to show relevant ads and measure ad performance. These services may use cookies to serve ads based on your prior visits to our Site.
You can control or disable cookies through your browser settings. You may also opt out of personalised Google advertising at https://adssettings.google.com. Disabling cookies may affect some Site features.
- How We Share Your Information
We do not sell your personal information. We may share it only with:
Travel partners (hotels, transport operators, local guides, permit authorities) strictly to fulfil your booking;
Service providers (e.g. website hosting, analytics, communication tools) who process data on our behalf;
Authorities, where required by law.
- Data Retention
We keep your personal information only as long as needed to provide our services, maintain booking records, and meet legal or accounting requirements, after which it is securely deleted or anonymised. - Data Security
We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security. - Your Rights
Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may request to:
Access the personal data we hold about you;
Correct inaccurate or incomplete data;
Request deletion of your data;
Withdraw consent for marketing communications.
To exercise any of these rights, contact us using the details below.
- Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. - Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal data from children without parental/guardian consent. - Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Continued use of the Site after changes constitutes acceptance of the revised policy. - Contact Us
Assam Holidays
House No. 24, 2nd Floor, Nilomani Phukan Road, Christian Basti, Guwahati, Assam, India – 781005
📞 +91 94351 05056
📧 info@assamholiday.com (verify correct email)
🌐 https://assamholiday.com